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Official company dossier

Automatic Data Processing, Inc.

AI Expert

Software Companiesadp.comUS

AI Trust Score, Reviews & Company Verification

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Independent company assessment

8.9/10B · Solid

27 indexed evidence signals reviewed

AI Comparison

Safe Entity73% Confidence

Based on 8 polled AI models

  • GPT-5.6OpenAI
    Safe86%Confidence
  • ClaudeAnthropic
    Mixed62%Confidence
  • GeminiGoogle DeepMind
    Safe85%Confidence
  • GrokxAI
    Mixed70%Confidence
Updated Sep 22

Key stats

Sector
Software Companies
Headquarters
US
Domain
adp.com
Domain history
Not available
Risk tier
Moderate
Assessed
Sep 22, 2026
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About

Automatic Data Processing, Inc. (ADP) is an American multinational provider of cloud‑based human resources management, payroll processing, and professional services.

Headquarters
US
EyeQ
EyeQ AI Live

Full intelligence report for Automatic Data Processing, Inc.

High confidence

Automatic Data Processing presents a strong overall trust profile, anchored by high marks for legal standing and regulatory compliance—fitting for a company whose core business involves handling sensitive payroll and workforce data. Customer service perceptions are also solid, suggesting consumers generally report reliable and responsive support experiences. The comparatively softer scores for privacy and advertising/tracking practices point to somewhat less transparency around data use and marketing, though these areas remain within a favorable range rather than representing notable concerns.

Strengths
  • Multiple accessible support channels (phone, live chat, in‑app messaging, help center) with proactive engagement on review platforms
  • Transparent SLA commitments and structured internal complaint resolution process
  • Industry awards and recognitions for customer service and brand trust
Key Risks
  • Long phone wait times, difficulty reaching live agents, and low resolution rates for complex issues
  • Overwhelmingly negative Trustpilot rating (1.2/5) and complaints about unpaid taxes and slow service
  • Extensive use of third‑party advertising and analytics providers enabling cross‑site tracking and behavioral profiling
Domain & infrastructure
MarkMonitor Inc.Domain registrar
—Domain age
5 assetsVerified assets
Contact & Support

Connect with Automatic Data Processing, Inc.

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People Behind Automatic Data Processing, Inc.

Public-facing leadership and ownership signals for Automatic Data Processing, Inc. — synthesized from verified profiles and corporate disclosures where available.

M
Maria Black
President and CEO
J
Jimmy Adams
President, National Account Services
P
Paul Boland
Chief Human Resources Officer
M
Michael Bonarti
Chief Administrative Officer
L
Laura Brown
Corporate Vice President, Client Experience Officer
C
Chris D’Ambrosio
President, Workforce Management Solutions
J
Joe DeSilva
Executive Vice President, North America and Chief of Operations
M
Matt Farwell
President, Small Business, Retirement and Insurance Services
D
David Foskett
President, Global Sales
P
Peter Hadley
Chief Financial Officer
S
Sreeni Kutam
President, Global Product & Innovation
D
David Kwon
Corporate Vice President; Chief Legal Officer
V
Virginia Magliulo
Executive Vice President, Employer Services International
S
Samantha Orihuela
Chief Marketing Officer
V
Vishwas Sugla
Chief Strategy Officer
B
Brian Michaud
Executive Vice President, Smart Compliance Solutions & Human Resources Outsourcing
M
Matt McGreevy
President, Major Account Services and ADP Canada