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AI Trust Score, Reviews & Company Verification
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Independent company assessment
9.2/10A · Exceptional
31 indexed evidence signals reviewed
AI Comparison
Safe Entity78% Confidence
Based on 4 polled AI models
- GeminiGoogle DeepMindSafe85%Confidence
- GrokxAIMixed72%Confidence
- DeepSeekDeepSeekSafe85%Confidence
- GLMZ.aiMixed68%Confidence
Key stats
- Sector
- Marketplace Companies
- Headquarters
- US
- Domain
- backmarket.com
- Domain history
- Not available
- Risk tier
- Low
- Assessed
- Aug 13, 2026
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Back Market is a global online marketplace that sells premium refurbished electronics, offering up to 70% off new products with a 1‑year warranty and free delivery.
- Headquarters
- US
Full intelligence report for Back Market
Back Market demonstrates a verified high-trust profile built on exceptional performance in reputation, review authenticity, and customer service, signaling a marketplace with strong regulatory compliance and broad consumer confidence. Yet its weaker privacy practices and moderate legal and domain integrity indicate that data governance and structural verification are relative gaps, suggesting that backend protections have not fully matched the strength of its public-facing operations.
- Certified B Corp status indicating adherence to ethical standards
- Strong public reputation with a Trustpilot rating of 4.3/5 from over 10,000 reviews
- Recognition on the TIME100 Most Influential Companies list
- Low reported issue resolution rate on PissedConsumer (5%), indicating potential challenges in fully resolving customer complaints
- Instances of customer confusion regarding the correct support channel, exemplified by a BBB complaint about an "unmonitored inbox"
- Extensive sharing of personal data with third parties for advertising, marketing, and profiling, despite statements of not selling data under CCPA
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Public-facing leadership and ownership signals for Back Market — synthesized from verified profiles and corporate disclosures where available.