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Official company dossier

Birdeye

AI Expert

SaaS Companiesbirdeye.comPalo Alto, US

AI Trust Score, Reviews & Company Verification

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Independent company assessment

9.0/10A · Exceptional

35 indexed evidence signals reviewed

AI Comparison

Safe Entity63% Confidence

Based on 5 polled AI models

  • GeminiGoogle DeepMind
    Safe85%Confidence
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    Safe68%Confidence
  • DeepSeekDeepSeek
    Safe40%Confidence
  • GLMZ.ai
    Safe72%Confidence
Updated Aug 13

Key stats

Sector
SaaS Companies
Headquarters
Palo Alto, US
Domain
birdeye.com
Domain history
Not available
Risk tier
Low
Assessed
Aug 13, 2026
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About

Birdeye provides an AI‑driven marketing platform for multi‑location brands, helping them manage online reputation, engage customers across social, search and web, and gain real‑time consumer insights.

Headquarters
Palo Alto, US
EyeQ
EyeQ AI Live

Full intelligence report for Birdeye

High confidence

Birdeye operates with strong regulatory discipline and well-managed consumer feedback channels, signaling an organization that prioritizes compliance and reputation transparency. Its privacy and advertising practices are similarly solid, while customer service and domain integrity emerge as comparatively modest areas that suggest minor operational friction. As a verified entity with consistently high marks across most trust dimensions, the company presents as broadly reliable despite these narrower support and digital-footprint gaps.

Strengths
  • Terms of Service include clear compliance guidelines for third‑party review sites, regional consumer protections for Australia and Singapore, and mutual IP indemnification.
  • Transparent fee disclosures for 10DLC carrier fees and a defined invoice dispute process.
  • Privacy Policy and Data Processing Addendum updates cannot materially diminish client rights and commit to industry‑standard security.
Key Risks
  • Broad indemnification clauses shift legal costs to the client without clear limits.
  • Automatic renewal requires 90‑day notice for cancellation, creating a burdensome commitment.
  • BirdEye reserves unilateral rights to modify linked policies, control service access, and impose fees (e.g., Fair Use, AI Tools).
Domain & infrastructure
GoDaddy.com, LLCDomain registrar
—Domain age
5 assetsVerified assets
Contact & Support

Connect with Birdeye

Find us across the web

birdeye.com
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No social profiles found yet.

People Behind Birdeye

Public-facing leadership and ownership signals for Birdeye — synthesized from verified profiles and corporate disclosures where available.

N
Neeraj Gupta
Co-Founder & President, R&D
A
Anil Panguluri
Chief Product Officer