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Bol.com

AI Expert

Marketplace Companiesbol.comUS

AI Trust Score, Reviews & Company Verification

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Independent company assessment

9.0/10A · Exceptional

24 indexed evidence signals reviewed

AI Comparison

Mixed Consensus74% Confidence

Based on 4 polled AI models

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    Mixed85%Confidence
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    Mixed72%Confidence
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    Mixed70%Confidence
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Updated Aug 31
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About

Bol.com is a Dutch online retailer that operates a marketplace offering a wide range of consumer products such as music, film, electronics, toys, and jewelry.

Headquarters
US
EyeQ
EyeQ AI Live

Full intelligence report for Bol.com

High confidence

Bol.com operates with strong institutional discipline, particularly in legal and regulatory compliance, while maintaining a reputable market standing and transparent advertising oversight. Slightly lower marks in privacy and domain integrity indicate room to tighten data protections and technical verification, though customer service and review feedback remain broadly positive. The overall profile reflects a verified, well-governed marketplace with minor but specific gaps in its digital trust posture.

Strengths
  • The privacy guidance references GDPR and Standard Contractual Clauses and prohibits partners from using customer data for marketing or profiling.
  • The document sets specific data retention limits for partners.
  • The company holds B Corp certification and Climate Neutral Standard, indicating strong social and environmental commitments.
Key Risks
  • The privacy policy does not detail Bol.com’s own data retention limits, usage justifications, mechanisms for customers to exercise GDPR rights, or breach notification procedures.
  • Extensive sharing of user data with multiple third‑party advertising networks, cross‑site tracking, behavioral profiling, and device fingerprinting raise significant privacy concerns.
  • Regulatory scrutiny remains regarding marketplace fairness, data usage, and potential ongoing oversight of platform transparency.
Domain & infrastructure
Nom-iq Ltd. dba COM LAUDEDomain registrar
—Domain age
5 assetsVerified assets
Contact & Support
People Behind Bol.com

Public-facing leadership and ownership signals for Bol.com — synthesized from verified profiles and corporate disclosures where available.

M
Maite Zubiaurre
Chief Executive Officer (CEO)
E
Ellen Coopmans
Chief Human Resources Officer (CHRO)
G
Gert‑Jan Janssen
Chief Financial Officer (CFO) – Finance, Operations & Legal
B
Boukje Taphoorn
Chief Marketing Officer (CMO)
O
Olaf van den Brink
Chief Operating Officer (COO)