Official company dossier

Elevance Health

AI Expert

Health Insurance Companieselevancehealth.comUS

AI Trust Score, Reviews & Company Verification

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Independent company assessment

8.6/10B · Solid

44 indexed evidence signals reviewed

AI Comparison

Warning Signals76% Confidence

Based on 8 polled AI models

  • GPT-5.6OpenAI
    Warning86%Confidence
  • ClaudeAnthropic
    Warning68%Confidence
  • GeminiGoogle DeepMind
    High risk85%Confidence
  • GrokxAI
    Warning73%Confidence
Updated Sep 22

Key stats

Sector
Health Insurance Companies
Headquarters
US
Domain
elevancehealth.com
Domain history
Not available
Risk tier
Moderate
Assessed
Sep 22, 2026
From the Brand Unclaimed

Elevance Health hasn't claimed this profile yet

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About

Elevance Health is an American health insurance company offering medical, pharmaceutical, dental, behavioral health, and long‑term care services, serving over 118 million people.

Headquarters
US
EyeQ
EyeQ AI Live

Full intelligence report for Elevance Health

High confidence

Elevance Health shows a strong operational and compliance profile, with its best marks in privacy practices, advertising and tracking transparency, and regulatory standing, supported by solid customer service and legal records. The notable gap is reputation, which trails the other signals and suggests mixed public perception or consumer sentiment rather than deficiencies in how the company verifies or operates. For consumers, this points to a company that performs well on measurable trust dimensions, with public opinion being the main area to weigh.

Strengths
  • Proactive issue resolution efforts using AI-powered analytics to identify member dissatisfaction in real time (Customer Service)
  • Dedicated channels for high‑impact issues such as ethics and compliance violations (Customer Service)
  • Multiple phone numbers and email contacts for various corporate and departmental functions (Customer Service)
Key Risks
  • Extremely low live‑agent availability (18%) making it difficult for customers to reach human support (Customer Service)
  • Very low issue‑resolution rate (10%) indicating systemic failures in addressing problems (Customer Service)
  • Fragmented support channels and lack of clear general customer‑service contact information for health‑plan members on the website (Customer Service)
Domain & infrastructure
CSC Corporate Domains, Inc.Domain registrar
—Domain age
5 assetsVerified assets
Contact & Support

Connect with Elevance Health

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People Behind Elevance Health

Public-facing leadership and ownership signals for Elevance Health — synthesized from verified profiles and corporate disclosures where available.

K
Ken Goulet
President and CEO, Commercial Business
B
Brian A. Sassi
President and CEO, Consumer Business
G
Gail K. Boudreaux
President and Chief Executive Officer
L
Lori Beer
Executive Vice President, Enterprise Business Services
R
Randy L. Brown
Executive Vice President and Chief Human Resources Officer
J
John Cannon
Executive Vice President and General Counsel
W
Wayne S. DeVeydt
Executive Vice President and Chief Financial Officer
S
Samuel R. Nussbaum, M.D.
Chief Medical Officer
M
Mark Kaye
Executive Vice President and Chief Financial Officer
J
John Gallina
Executive Vice President and Chief Financial Officer
W
William Fleming
Chief Growth and Strategy Officer, Carelon
F
Felicia Norwood
President, Government Business Division
N
Nathan Rich
Vice President, Investor Relations