Official company dossier

Elisa

AI Expert

Telecommunicationselisa.comUS

AI Trust Score, Reviews & Company Verification

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Independent company assessment

8.9/10B · Solid

22 indexed evidence signals reviewed

AI Comparison

Safe Entity65% Confidence

Based on 5 polled AI models

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    Safe85%Confidence
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    Mixed65%Confidence
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    Safe65%Confidence
Updated Aug 27

Key stats

Sector
Telecommunications
Headquarters
US
Domain
elisa.com
Domain history
Not available
Risk tier
Moderate
Assessed
Aug 27, 2026
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About

Elisa is a Finnish market leader in telecommunications and digital services, serving over 2.8 million customers in Finland and Estonia.

Headquarters
US
EyeQ
EyeQ AI Live

Full intelligence report for Elisa

High confidence

Elisa demonstrates strong operational credibility, particularly in regulatory compliance and reputation, signaling a company that meets high verification standards and generally earns consumer confidence. Its legal, privacy, and domain integrity practices sit a step below these top marks, suggesting room for clearer transparency or stronger technical safeguards. Overall, the profile points to a verified, trustworthy operator with specific, manageable gaps rather than systemic concerns.

Strengths
  • Provides a 24/7 self‑service portal (OmaElisa) for managing subscriptions and invoices
  • Offers multiple support channels including phone, email, live chat, social media, and dedicated 24/7 phone support for critical issues
  • Has specific escalation contacts for Elisa Carrier Business customers and dedicated channels for reporting security breaches
Key Risks
  • Customer satisfaction is low, with a 1.2/5 rating on Trustpilot and reports of unresponsiveness and unresolved issues
  • Terms of Service and Privacy Policy analyses are unavailable due to insufficient data
  • Advertising and tracking practices involve sharing user data with unnamed third‑party networks, cross‑site tracking, and behavioral profiling
Domain & infrastructure
Ascio Technologies, Inc. Danmark - Filial af Ascio technologies, Inc. USADomain registrar
—Domain age
5 assetsVerified assets
Contact & Support

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People Behind Elisa

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