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Official company dossier

Fressnapf Tiernahrungs GmbH

AI Expert

Retail Chainsfressnapf.deUS

AI Trust Score, Reviews & Company Verification

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Independent company assessment

8.9/10B · Solid

28 indexed evidence signals reviewed

AI Comparison

Safe Entity78% Confidence

Based on 6 polled AI models

  • GeminiGoogle DeepMind
    Safe90%Confidence
  • GrokxAI
    Safe87%Confidence
  • DeepSeekDeepSeek
    Safe72%Confidence
  • KimiMoonshot AI
    Safe82%Confidence
Updated Aug 31

Key stats

Sector
Retail Chains
Headquarters
US
Domain
fressnapf.de
Domain history
Not available
Risk tier
Moderate
Assessed
Aug 31, 2026
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About

Fressnapf Tiernahrungs GmbH is a German franchise retailer of pet food and supplies, operating over 1,400 stores across Europe.

Headquarters
US
EyeQ
EyeQ AI Live

Full intelligence report for Fressnapf Tiernahrungs GmbH

High confidence

Fressnapf Tiernahrungs GmbH demonstrates strong regulatory compliance and overwhelmingly positive customer reviews, reflecting reliable operations and high consumer satisfaction. Solid yet comparatively lower scores in legal transparency, privacy practices, advertising tracking, and domain integrity suggest room for improvement in policy clarity and digital security. The company maintains reputable customer service, though shoppers may benefit from clearer visibility into its data handling and legal commitments.

Strengths
  • Multiple accessible support channels including phone, email/contact form, and video chat
  • Comprehensive help center and knowledge base with detailed FAQs and self‑service options
  • Consistently positive Trustpilot reviews (4.1–4.5 stars) highlighting friendly and efficient staff
Key Risks
  • Stated response time for initial inquiries can be up to six days, exceeding typical industry standards
  • Customer‑service for payment and invoice issues is split between Fressnapf and third‑party Riverty, potentially complicating resolution
  • Isolated reports of unhelpful staff and refusal to retroactively apply discounts due to website malfunction, leading to customer financial loss
Domain & infrastructure
—Domain registrar
—Domain age
5 assetsVerified assets
Contact & Support

Connect with Fressnapf Tiernahrungs GmbH

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People Behind Fressnapf Tiernahrungs GmbH

Public-facing leadership and ownership signals for Fressnapf Tiernahrungs GmbH — synthesized from verified profiles and corporate disclosures where available.

M
Matt Simister
Chief Executive Officer (CEO)
T
Torsten Toeller
Founder & Owner
F
Florian Wieser
Chief Financial Officer (CFO)
C
Christian Kümmel
Chief Technology Officer (CTO)