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AI Trust Score, Reviews & Company Verification
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Independent company assessment
9.1/10A · Exceptional
25 indexed evidence signals reviewed
AI Comparison
Mixed Consensus68% Confidence
Based on 8 polled AI models
- GPTOpenAIMixed68%Confidence
- ClaudeAnthropicMixed62%Confidence
- GeminiGoogle DeepMindMixed80%Confidence
- GrokxAIMixed65%Confidence
Key stats
- Sector
- Online Education Companies
- Headquarters
- London, GB
- Domain
- futurelearn.com
- Domain history
- Not available
- Risk tier
- Low
- Assessed
- Jul 7, 2026
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FutureLearn is a British digital education platform that offers online courses, programs and degrees from leading universities and organisations.
- Headquarters
- London, GB
Full intelligence report for FutureLearn
FutureLearn demonstrates strong operational discipline across legal, privacy, and customer service standards, supported by verified credentials and near-top regulatory compliance that signals reliable governance for learners. Slightly softer performance in advertising transparency and AI consensus points to minor gaps in how data practices and emerging technology perceptions are managed. Overall, the company presents as a dependable educational platform with established accountability, though consumers may benefit from additional clarity around tracking and AI positioning.
- Explicit commitment to UK GDPR and Data Protection Act 2018, with clear DPO contact information.
- Provides data access, portability, and specific retention limits for research session data.
- Comprehensive cookie policy that categorizes cookies, discloses purposes, vendors, durations, and offers opt‑out mechanisms.
- Terms of Service allow unilateral modifications, feature changes, and lack refund rights, with broad indemnification obligations for users.
- Privacy policy shares personal data with third parties for marketing and profiling, uses vague ‘legitimate interests’ justifications, and lacks explicit AI/ML or breach notification disclosures.
- Aggressive billing practices and opaque pricing, including payment requirements for courses presented as free.
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Public-facing leadership and ownership signals for FutureLearn — synthesized from verified profiles and corporate disclosures where available.