Intelius, Inc.
AI Trust Score, Reviews & Company Verification
Legal nameIntelius, Inc.
- Risk: Moderate
- Not Claimed
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Intelius, Inc. is an American public records company that offers people search, background checks, reverse phone lookup, and property information services.
- Headquarters
- San Diego, US
Full intelligence report for Intelius, Inc.
Intelius earns strong marks for its public reputation, advertising transparency, and customer support, signaling a consumer-focused operation that is generally well-regarded in the marketplace. Weaker performance in legal and regulatory compliance suggests the company should address governance gaps to match its otherwise solid operational standards. As a verified provider with reliable domain integrity and privacy practices, Intelius offers a trustworthy service, though its profile would benefit from more robust oversight mechanisms.
- Strong website security measures, including 256‑bit encryption and recognition on the 2017 Online Trust Honor Roll
- BBB accreditation and generally positive public reputation
- Comprehensive 24/7 online Help Center and multiple direct support channels (phone, email, live chat) with clear operating hours
- History of class‑action lawsuits, regulatory settlements, and an FTC investigation related to deceptive marketing and unauthorized recurring charges
- Systemic compliance failures in subscription enrollment and billing, including automatic recurring charges without per‑transaction authorization
- Mandatory binding arbitration and class‑action waiver that limit legal recourse, despite an opt‑out
Discovering leadership team…