Yelp
AI Trust Score, Reviews & Company Verification
Legal nameYelp
- Risk: Moderate
- Not Claimed
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Yelp is an online platform that provides user reviews and recommendations for restaurants, shopping, nightlife, food, entertainment, and various local services.
- Headquarters
- San Francisco, US
Full intelligence report for Yelp
Yelp operates with strong regulatory discipline and responsive customer service, reflecting robust internal verification and compliance structures. Its legal, privacy, review, advertising, and domain practices cluster in a consistently solid range, indicating dependable baseline standards across core consumer touchpoints. However, public reputation lags slightly behind these operational controls, suggesting some disconnect between internal safeguards and external consumer perception.
- Categorizes cookies by purpose and distinguishes essential from advertising in privacy policy.
- Provides comprehensive self‑service support center with extensive FAQs.
- Offers multiple support channels (phone, email, live chat, in‑app, social media) with transparent SLA response time commitments.
- Uses extensive device fingerprinting via mobile advertising identifiers (IDFA, GAID) for cross‑site behavioral profiling.
- Shares user data with numerous third‑party advertising and analytics providers.
- Lacks a clear, granular opt‑out mechanism for advertising cookies within the service.
Public-facing leadership and ownership signals for Yelp — synthesized from verified profiles and corporate disclosures where available.