Zapier
AI Trust Score, Reviews & Company Verification
Legal nameZapier
- Risk: Low
- Not Claimed
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Zapier offers a no‑code automation platform that enables users to connect apps and create AI‑powered workflows across thousands of services.
- Headquarters
- US
Full intelligence report for Zapier
Zapier demonstrates strong institutional maturity through excellent legal, privacy, and regulatory compliance, reflecting robust governance and responsible data practices. A comparatively lower user review score suggests that consumer sentiment lags behind this operational excellence, indicating a gap between backend reliability and front-facing satisfaction. These factors combine to form a verified, high-trust profile rooted more in procedural rigor than in uniformly enthusiastic customer feedback.
- Clear, simple cancellation process and advance notice for material term changes for paying subscribers
- Proactive compliance programs with a centralized regulatory tracking dashboard and internal sanctions screening
- Multiple industry certifications including SOC 2 Type II, SOC 3, EU‑US Data Privacy Framework, UK Extension, and Swiss‑US DPF
- Broad indemnification clause that shifts unlimited legal costs to users
- Low limitation of liability cap (six months of fees paid) and unilateral termination rights without required explanation
- Unilateral modification of terms for non‑subscribers without explicit consent, relying on continued use
Public-facing leadership and ownership signals for Zapier — synthesized from verified profiles and corporate disclosures where available.