ZoomInfo Technologies Inc.
AI Trust Score, Reviews & Company Verification
Legal nameZoomInfo Technologies Inc.
- Risk: Moderate
- Not Claimed
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ZoomInfo is a go-to-market platform that provides B2B companies with access to business contact data, insights, and AIâready tools to identify, connect with, and close ideal customers. It operates as a data broker offering realâtime, accurate information on millions of companies and contacts.
- Headquarters
- Waltham, US
Full intelligence report for ZoomInfo Technologies Inc.
ZoomInfo operates with exceptional privacy safeguards and strong regulatory and advertising transparency, reflecting a well-verified infrastructure that prioritizes data protection. However, weaker showings in legal frameworks, public reputation, and AI accountability suggest gaps in consumer-facing clarity and broader trust that prevent it from reaching top-tier reliability. Solid customer service supports its verified status, making the company fundamentally compliant but uneven across the full spectrum of consumer expectations.
- Recognized AI products (AI Awards finalist, G2, Forrester) demonstrating industry validation
- Multiple data privacy and AI certifications (TrustArc Responsible AI, GDPR, CCPA, ISO 27701, TRUSTe) indicating proactive compliance
- Certified as a Great Place To Work, reflecting positive internal culture
- Active securities fraud class action with judicial finding of intent to defraud and over $1.2âŻbillion in insider sales
- Multiple lawâfirm investigations, significant stock decline, and 20âŻ% workforce reduction indicating broader governance concerns
- Overwhelmingly negative public sentiment on Trustpilot (1.7/5) citing unethical practices and inaccurate data
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