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Alerts & Monitoring

Set up watches, configure alert thresholds, and stay ahead of trust changes

• Alerts & Monitoring · 2 min readPopularWhat are Alerts?Alerts notify you when something important changes about a company you're watching. A trust score drop, a new complaint surge, a policy update, or a regulatory action. You choose what to monitor and how urgently you want to be notified. Alerts are the early warning system that keeps you ahead of emerging risks without having to manually check every company.Read articleHide details

  Alerts notify you when something important changes about a company you're watching. A trust score drop, a new complaint surge, a policy update, or a regulatory action. You choose what to monitor and how urgently you want to be notified. Alerts are the early warning system that keeps you ahead of emerging risks without having to manually check every company.

• Alerts & Monitoring · 2 min readSetting up ShouldEye WatchTo watch a company, visit its profile and click "Watch" or use the + button in the Alerts section. Choose what to track: trust score changes (any movement or only significant drops), new complaints, policy updates, legal filings, or all activity. You can watch up to 10 companies on the free plan and more on ShouldEye Protection and above.Read articleHide details

  To watch a company, visit its profile and click "Watch" or use the + button in the Alerts section. Choose what to track: trust score changes (any movement or only significant drops), new complaints, policy updates, legal filings, or all activity. You can watch up to 10 companies on the free plan and more on ShouldEye Protection and above.

• Alerts & Monitoring · 2 min readChoosing alert frequencyConfigure how often you receive alerts: Instant (real-time push notifications for critical changes), Daily Digest (a summary of all changes from the past 24 hours), or Weekly Report (a comprehensive weekly overview). You can set different frequencies for different companies. Instant for high-priority watches, weekly for general monitoring.Read articleHide details

  Configure how often you receive alerts: Instant (real-time push notifications for critical changes), Daily Digest (a summary of all changes from the past 24 hours), or Weekly Report (a comprehensive weekly overview). You can set different frequencies for different companies. Instant for high-priority watches, weekly for general monitoring.

• Alerts & Monitoring · 2 min readCustom alert thresholdsShouldEye Protection and higher plans can set custom thresholds that trigger alerts only when specific conditions are met. For example: "Alert me if trust score drops below 6.0" or "Notify me if complaint volume increases by more than 50% in a week." Thresholds reduce noise and ensure you only see alerts that matter to your specific risk tolerance.Read articleHide details

  ShouldEye Protection and higher plans can set custom thresholds that trigger alerts only when specific conditions are met. For example: "Alert me if trust score drops below 6.0" or "Notify me if complaint volume increases by more than 50% in a week." Thresholds reduce noise and ensure you only see alerts that matter to your specific risk tolerance.

• Alerts & Monitoring · 1 min readAlert delivery channelsReceive alerts via email, in-app notifications, or both. Email alerts include a summary and direct link to the company profile. In-app alerts appear in the notification bell and are stored in your alert history. Business accounts can also configure webhook delivery for integration with Slack, Teams, or custom dashboards.Read articleHide details

  Receive alerts via email, in-app notifications, or both. Email alerts include a summary and direct link to the company profile. In-app alerts appear in the notification bell and are stored in your alert history. Business accounts can also configure webhook delivery for integration with Slack, Teams, or custom dashboards.

• Alerts & Monitoring · 1 min readManaging your watch listView and manage all your watched companies from the Alerts section in the sidebar. See at a glance which companies have recent activity, sort by most recent alert, and quickly add or remove watches. The watch list also shows each company's current trust score and trend direction so you can prioritize your attention.Read articleHide details

  View and manage all your watched companies from the Alerts section in the sidebar. See at a glance which companies have recent activity, sort by most recent alert, and quickly add or remove watches. The watch list also shows each company's current trust score and trend direction so you can prioritize your attention.

• Alerts & Monitoring · 1 min readViewing alert historyYour complete alert history is stored and searchable. Filter by company, alert type, date range, or severity. This creates a timeline of trust changes for each watched company, which is invaluable for identifying patterns. Like a company that consistently drops scores before major sales events.Read articleHide details

  Your complete alert history is stored and searchable. Filter by company, alert type, date range, or severity. This creates a timeline of trust changes for each watched company, which is invaluable for identifying patterns. Like a company that consistently drops scores before major sales events.