Knowledge Center
Find answers and learn how ShouldEye works.
Privacy & Security
How we protect your data and respect your privacy
- 6 articles found
PopularHow we protect your dataRead articleHide details
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your search queries are never sold to third parties or used for advertising. We use industry-standard security practices including regular penetration testing, SOC 2 compliance, and automated threat monitoring. Your trust research stays private.
What data do we collect?Read articleHide details
We collect only what's necessary to provide the service: account information (email, name), usage data (searches, preferences, feature usage), and payment data (processed by Stripe. We never store full card numbers). We do not collect browsing history outside of ShouldEye, device fingerprints, or location data beyond country-level for compliance.
GDPR and data rightsRead articleHide details
ShouldEye is fully GDPR compliant. You have the right to access, export, correct, and delete your personal data at any time from Settings > Privacy. You can also request a complete data export in machine-readable format. Data deletion requests are processed within 30 days as required by regulation.
Third-party data sharingRead articleHide details
We do not sell or share your personal data with third parties for marketing or advertising. The only third-party data processing is through Stripe for payment processing, which operates under its own privacy policy and PCI-DSS compliance. Anonymized, aggregated platform statistics may be used for research purposes.
Data retention and deletionRead articleHide details
We retain your data for as long as your account is active. Upon account deletion, all personal data. Including search history, conversations, contributions, and preferences. Is permanently removed within 30 days. Anonymized aggregate data (which cannot be linked back to you) may be retained for platform improvement.
Still need help?
Reach a human for billing, account or trust signal questions, or hand it to EyeQ for instant guidance.
Topics