Cardholder Zero Liability Policy
Cardholder zero-liability policies are network or issuer programs that may limit consumer responsibility for certain unauthorized card transactions.
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Jurisdiction-specific payment and consumer-protection statutes — educational information only.
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22 published definitions in this topic.
Cardholder zero-liability policies are network or issuer programs that may limit consumer responsibility for certain unauthorized card transactions.
Read full definitionThe Consumer Duty is a UK FCA standard requiring firms to deliver good outcomes for retail customers.
Read full definitionThe Durbin Amendment is a US statutory provision directing Federal Reserve debit-interchange regulation for covered issuers and related routing rules.
Read full definitionThe Electronic Fund Transfer Act (EFTA) is a US federal law establishing consumer rights and error-resolution rules for many electronic fund transfers.
Read full definitionElectronic money regulations are laws governing issuance and safeguarding of electronic money by authorized e-money institutions.
Read full definitionFunds protection is umbrella language for legal and operational measures that keep customer payment balances available if a provider fails or errs.
Read full definitionGDPR for payment data refers to applying the EU General Data Protection Regulation to personal data processed in payment and merchant workflows.
Read full definitionNacha Rules are the private-sector operating rules governing the ACH Network in the United States.
Read full definitionOpen banking regulation is the legal and supervisory framework requiring or enabling third-party access to payment accounts with customer consent.
Read full definitionPayment complaint rights are the procedures consumers may use to complain to a payment provider and escalate to an ombudsman or authority.
Read full definitionPayment error resolution is the formal process to investigate and correct billing or transfer errors under applicable consumer-payment rules.
Read full definitionPayment safeguarding is the obligation for certain payment or e-money firms to protect customer funds from the firm’s own insolvency creditors.
Read full definitionPayment Services Directive 2 (PSD2) is the EU directive that modernized payment-services rules, including strong customer authentication and open-banking access.
Read full definitionPayment Services Directive 3 (PSD3) is the EU’s proposed/successor directive limb of the PSD3/PSR payments package covering authorization, supervision, and related institution rules.
Read full definitionThe Payment Services Regulation (PSR) is the EU’s proposed directly applicable conduct-of-business regulation paired with PSD3.
Read full definitionThe Payment Services Regulations 2017 are the UK statutory instrument implementing PSD2-era payment services rules in the United Kingdom.
Read full definitionRegulation E is the US federal regulation implementing the Electronic Fund Transfer Act for many consumer electronic fund transfers.
Read full definitionRegulation II is the US Federal Reserve rule on debit-card interchange fees and routing for covered issuers.
Read full definitionRegulation Z is the US Truth in Lending regulation covering many consumer credit disclosures and related credit-card practices.
Read full definitionA safeguarding account is a bank or qualifying account used to hold segregated relevant funds under payment/e-money safeguarding rules.
Read full definitionSegregated customer funds are relevant user funds held separately from a payment firm’s own money for safeguarding purposes.
Read full definitionUnauthorized transaction rights are consumer protections for payments made without the user’s authorization, subject to notice and liability rules.
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